Contact
Ask us something
You do not have to be moving yet. A good share of the questions we answer are from people six months out who want to know whether their furniture will fit, or whether storage is the answer to a chain that looks shaky.
What to tell us if you are enquiring about a move
Both addresses, roughly what is going, and whether the dates are fixed. If you know the street has a controlled parking zone, or that the flat is on the third floor with no lift, say so — those change the answer more than the number of bedrooms does.
What to tell us if you are enquiring about storage
Roughly how much, and roughly how long the gap might be. Neither has to be precise. What helps most is knowing whether you will need to get at any of it while it is held, because that is planned at loading rather than solved afterwards.
Complaints
If something has gone wrong, email us and say so plainly. Claims and the windows for reporting them are set out in your booking contract; we would rather deal with a problem directly than have you work out the paperwork alone.